Neptune Bearing Tool

Rental FAQ

3. Will the Tony Tool work on my 2000 Stacker model?

3A: Yes, although the video will show the standalone Neptune disassembly process... I include a link so you can download the Stacker service manual and it will show you how to disassemble the Stacker. Once inside, they are the same parts where the bearings are concerned.

4. How long will it take to replace the bearings?

4A: I’ve personally used the Tony Tool and the first bearing job was on a MAH4000 and it took me about 3.5 hours but I was video taping the process. The 2nd bearing replacement was on an MAH5500BWW and it took me 1.5 hours from start to testing machine. One variable is the front bearing and how much rust is in there and that is why it is best to catch the bearing failure as early as possible.

5. Should I replace my door latch wax motor and belt?

5A: If you have a timer knob (non digital) Neptune and it has the original wax motor with brownish color actuator tip I would highly recommend you replace it before it fails. See Neptune Help Song.  If you order it and find out you already have the newer black tipped wax motor then just send it back for a refund with the tool. Same with the belt. If you order it and find out your belt is still useable just send it back unopened for a refund.

6. Can I use the revised lip seal if my machine had the earlier lip seal installed?

6A: No. The spinner support shafts are machined differently.

7. I don’t have a PayPal account?

7A: The good news is that PayPal accepts all major credit cards and you don’t need a PayPal account. In addition, the refund will go back to the credit card you used to pay for the tool kit rental.

8. Do I need the tool kit rental to replace my Neptune bearings?

7A: No. If you’re handy with tools you can replace your bearings without the tool but it can make the process easier. If you buy the Neptune bearing and seal kit first and decide you want the tool kit then just order the tool kit rental. Send the extra Neptune bearing and seal kit back with the tool kit for a $79 refund in addition to the tool kit rental refund. Click here to order the Neptune bearing and seal kit.